1	Demo
2	Sales & Marketing CRM Contact and telesales HTML Mailers – Newsletter, confirmations, scheduling, notifications. Templates Remote telesales (outsource) Callcentre Searches and profiling Quotations Mail merge - table place names etc Call reporting (who’s done what) Planned calls report Sales forecasts Trigaware™ / autoresponders
3	Event Management Online seat booking Ticketing (concerts, sports, theatre, festivals) Training class bookings Calendar of events; designates staff, allocation of resources Publish events and details to website Single or multiple event organisers Single or multiple event locations
4	Theatre
5	Staff Management View Staff allocated to Events (Broadbase type demo info) Staff profiling and cataloguing Staff searches on attributes (Juggler, Blue eyes) Recruitment & Selection functionality Staff Portal with past & present bookings, holidays, sickness Payroll Expenses Performance measurement and management tools (rankings, no shows etc) Client portal reporting on performance or the event Client relationship management CRM
6	Staff Management
7	Website Integration Website data exchange – enter into CRM, upload onto website (Actors centre) pricing, pictures Portals – Client, Staff & Supplier (transaction history, data share, job info etc) Room availability and booking Resource Booking (Tent, Tool, Car, etc) Control over public and private information
8	Financial Invoicing Publish live pricing to website Online payment capture Cash reconciliation Subscriptions donations & memberships Payroll, payslips & expenses Integration to Accounts packages Sales Forecasts Job budgeting Job profitability Asset / Resource Tracking
9	Job Tracking Job status (in progress, completed) Tasks within jobs (delegation) Handles simple tasks or complex projects Quotes Events schedule (what’s booked) Supplier/engineer/consultant portals Client portals Costs estimates and budgets Timescales and deadlines
10	Knowledge Management Document store for files, letters, pictures designs, videos, etc. Project library Company standard documentation & Templates Contracts & Briefs Message boards & Forums Intranet and extranet Email archive Search
11	Email archiving Automatic archiving of parallel emails Accessible immediately Automatically stored and searchable by contact By company By employee By job, etc
12	Case Studies Tristan Bates Theatre Actors Centre Broadbase UK Bovingdons Opulent Opals Floorplanz Royvon Adax Biddles Seekers Quay Marinas LB Tower Hamlets/Horsham DC/Leicestershire CC/etc.
13	Tristan Bates Theatre
14	Actors Centre
15	Actors Centre
16	Broadbase UK
17	Broadbase UK
18	Broadbase UK
19	Bovingdons
20	Opulent Opals
21	Floorplanz Services to Estate Agents Cyclical market recent down cycle (90%) Service diversification strategy Automation to save staff costs Client Portal saves hundreds of calls and staff hours Cross selling services Trigaware™ autoresponders Operator Portal Essential economy and control
22	Floorplanz portal for agents
23	Floorplanz operator portal
24	Royvon
25	MPG Biddles
26	Seekers
27	LB Tower Hamlets Horsham DC
28	Leicestershire County Council Trigaware™ Autoresponders Customised for your organisation Personalised to the recipient Provide details of the specific activity / request
29	Trigaware™ Sends automated emails and alerts “Thanks for your claim number 432111…” Alerts & warnings when deadlines and SLA’s are missed. Confirmations of progress stages reached: “Your claim for £100 has now been reviewed and….”
30	Trigaware™ Trigaware™ looks for problems or just automates tedious correspondence. Trigaware™ alerts the relevant people: Customer/investor/introducer/dealers kept informed of job progress Management/Internal quality level warnings Saying “Thanks” or “Congratulations” Outlying data Registering receipt of an order, enquiry, etc. Trigaware™ takes account of media preferences: email most common SMS (text messages) are growing in popularity
31	Trigaware™ Examples